What changed?
“I noticed that my child is…”
Parent resources
Bring the details that help—not perfect notes.
Use simple prompts to organise what you noticed, what you tried, and the questions you want answered.
Before a consultation
A short preparation checklist.
You do not need every detail. Gather what is available and begin with the concern that matters most.
Parent preparation checklist- When did you first notice the concern?
- What changed, improved, or stayed the same?
- What medicines have already been given?
- Are there known allergies?
- Are there photos, notes, or previous instructions to bring?
- What are the three questions you most want answered?
Notes
Describe the concern
Turn “something feels different” into a useful starting point.
These prompts are not a diagnosis. They simply help organise the story in your own words.
When did it start?
“This began around…”
What is the pattern?
“It happens mostly when…”
What worries you most?
“The part I am most concerned about is…”
Questions to bring
Make room for what you need to understand.
Choose the questions that fit your situation and add your own.
Prepare a care requestWhat do you think may be happening?
What should I monitor at home?
How should I use the treatment or medicine?
What changes mean I should seek help sooner?
What follow-up may be needed?
What have I not asked that would be useful to know?
Payment and cover
Medical aids and cash payments accepted.
Review the accepted medical aids and payment options before preparing your request. Cash payments are also accepted.
Polmed
Bankmed
KeyHealth
Sedmed
SABMAS
Sizwe Hosmed
BonCap
Medshield
Bestmed
Engen Medical Benefit Fund
Momentum
GEMS- Bonitas
Medihelp
Discovery
Barloworld Medical Scheme
Anglovaal Group Medical Scheme
Anglo Medical Scheme
LA Health
UKZN Medical Scheme- Health4Me
Please confirm your cover. Acceptance is subject to scheme rules, plan option, network arrangements, authorisation and available benefits. Confirm cover with your medical aid and the practice before your visit. For all other medical aids, please call the rooms for enquiries.
Frequently asked
Clear answers before you begin.
The questions below explain how this prototype works and where its limits are.
Do I need to know the medical term?
No. Describe what changed, when you noticed it, and what worries you most.
Does the pathway guide diagnose my child?
No. It is a score-free navigation tool that helps organise a next action. It cannot diagnose, assess severity, or confirm that it is safe to wait.
Is an online request a confirmed appointment?
No. The request is only confirmed once the practice responds and agrees on a time.
What should I do when care cannot wait?
Do not wait for an online response. Contact emergency services or go to your nearest emergency facility.
Does this prototype send or save my details?
No. The current form prepares a review in your browser and does not transmit or save the information to local storage.