Care pathways
Start with the worry, not the category.
Parents do not always know the medical term. Choose the route that feels closest, then describe what has been happening in your own words.
Choose a starting point
Care that meets children where they are.
Each route prepares a useful starting point for the request form. You can change or add anything before reviewing it.
When something feels off
My child is unwell.
A useful route for recent symptoms, discomfort, or a change that concerns you.
Prepare a sick-visit requestThis route may fit concerns such as
- Fever, cough, flu-like symptoms, or infection concerns
- Tummy concerns, appetite changes, or discomfort
- A new symptom or a sense that something is not right
Useful details to share
- When the concern started
- What has changed or worsened
- Medicines already given and known allergies
For everyday wellbeing
I need a check-up.
A route for general child health, growth, wellbeing, and questions you want to discuss.
Prepare a health-check requestThis route may fit when
- You want a general child health review
- You have routine questions about wellbeing
- You want to discuss patterns you have been observing
Useful details to share
- Questions you want answered
- Recent changes in appetite, sleep, energy, or routine
- Relevant notes from previous care
When you notice a pattern
I am worried about growth or development.
A route for questions about milestones, appetite, sleep, behaviour, school, or daily routines.
Prepare a development requestThis route may fit concerns about
- Growth, milestones, or appetite
- Sleep, behaviour, play, school, or routines
- A pattern you have noticed over time
Useful details to share
- Specific examples of what you noticed
- When the pattern began
- How it affects daily activities
When you need clarity
I need someone to explain.
A route for questions about symptoms, treatment instructions, follow-up, or the next step.
Prepare a guidance requestThis route may fit when
- You need help understanding instructions
- You have questions after previous care
- You want to organise what to ask next
Useful details to share
- The part that feels unclear
- Any written instructions or medicine names
- The questions you want answered
Still unsure?
Let the pathway guide organise the next step.
It does not diagnose or score symptoms. It helps you choose between urgent guidance, a care request, or parent resources.
Before the visit
Prepare enough—not everything.
A few useful details can make the conversation easier. You do not need perfect records or medical language.
- When the concern began
- What changed, improved, or stayed the same
- Medicines already given and allergies
- Your most important questions